Archive for training
E-Tip: Karen Schmidt talks ‘Clear goals in the workplace’
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Professional speaker, Consultant and IIR Executive Development Course Instructor, Karen Schmidt shares the secret to effective communication in the workplace.
For more info,contact +61 2 9080 4050, edinfo@iir.com.au , or visit: http://www.iired.com.au
Duration : 0:0:37
Speak First Testimonial – Communication Training – EMC
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Jamie Horton from EMC Computer Systems has found it a pleasure to work with Speak First, who provide Presentation Skills training for the company. Being a highly sales-based company, EMC staff have to be able to deliver high impact sales presentations and Speak First have tailored training programmes to help them achieve just that. These programmes include courses such as Presenting with NLP, Powerful Presenting and Effective Communication. Speak First worked hard to understand the exact needs of EMC and to specifically tailor their training to those requirements.
Duration : 0:1:55
Communication Steroids: Persuasion
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What does it take to persuade someone to your way of thinking? Whether it’s sales, business communications or personal communications – the art and skill of persuasion is one of the most important you will ever learn.
http://communicationsteroids.com
“Add Muscle to Your Message”
Duration : 0:7:37
Communication is the first step in energizing staff through training and coaching
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As a result of this video you and your organization will:
•Understand the importance of training in order to grow and provide a clear picture of where future opportunities within the company lie.
•Enthusiastically support communication at every level in every form. Anyone can ask anybody any question.
•Change Managements role to communicate with your teams and allow them to make decisions on how best to solve problems.
http://www.thedreamspeaker.com/
Duration : 0:1:59
Mattress Firm – Customer Communication
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The average consumer doesn’t have an appreciation for the subtle differences between mattresses, which makes them skeptical of sales people.
Mattress Firm plans to become the first National Mattress chain with hopes that their sales force can help lead this expansion. In 2007, the company launched a program to help sales people better relate to their customers. This program, which combined elements of consumer psychology and critical thinking, was so important to their organization that they choose to launch it at their national leadership conference.
The program teaches sales people about non-verbal behaviors and methodologies for recognizing them; because of this, the program is very hands-on. The program is currently built into the initial sales training and has reduced turnover while improving customer satisfaction.
Duration : 0:3:33
Effective Communication
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Example of how a manager should deal with staff conflict by using effective communication techniques. … business staff management human resources training conflict disputes
Duration : 0:2:11

School staff share their views about their experiences of parents accessing online information.
New from http://www.yBC.TV
SBAR Training for Healthcare Professionals
Non violent Communication Skills Training ( NVC or Active Listening ) video about feelings and emotions from Santa Barbara, California . This video will model how emotions described to others may get in the way of communication skills. Excellent models for anger management and conflict resolution See more information at www.walkyourtalk.org